On-Site Training for You and
Your Orthodontic Team
Convert NP calls to NP consults! Your team will learn how to handle NP objections over the phone. Your team will learn to track numbers and be held accountable for NP calls.
Receive hands-on support and training to boost same day starts. Learn how Dr. Burleson’s TCs hit 88% or higher conversion consistently. Your treatment coordinators will boost conversion by 20-30%, guaranteed.
Walk through the entire NP experience to see areas where you can improve. The entire team is involved in this customer service experience. Leave with a list of ways to make your office better.
Plan out your year or quarter with entire staff or leadership team. Set strategic goals and leave with accountable action item list so things get accomplished. Brainstorm top needs for practice and prioritize what areas need focus.
Get To Know Our Trainers
- Enthusiastic coach, trainer and dynamic keynote speaker
- Dental/Ortho experience 10 years
- Trained over 250+ businesses across the globe
- Expert Kolbe Certified™ Consultant
- 40 Under 40 Class + Harvard (HBX) Entrepreneurship
- Head Treatment Coordinator at Burleson Orthodontics
- Consistently maintains a 92% conversion rate in first 24 hours
- Trained over 150+ dental offices
- Managed a 40+ member team
- Over 8+ years in the dental field serving in many roles
13 years in the dental field
Trained 200+ orthodontic offices
Managed a 250+ member team
Proven implementer of change
Unique ability in encouraging teams to sell, market, increase efficiencies and stimulate overall vision of the practice
What Our Clients Have to Say
“We had 9 same day starts last week after our onsite with Brittany! We haven’t had 9 same day starts in the last 15 years.”
– Dr. Petrover Boynton Beach, Florida
“So far our conversion rate is 85% and we’ve had a lot of same day starts. I feel like I am doing a much better job of helping patients make their decisions. You were a great teacher and we were all amazed with the amount we learned in one day!”
– Dr. Pitner on training with Ashley Columbia, South Carolina
“Brittany was very thorough and passed along techniques that boosted conversion rate. Changing minor things she taught made a huge difference in our patient experience. She helped me improve my TC skills and I now feel confident in serving everyone who walks through our door.”
– Christine R.-Treatment Coordinator, Windsor Mill, Maryland
“Brittany did a phenomenal job explaining the importance of everything she taught our team. I strongly believe we now have a competitive advantage as a result of her training. I can’t wait to continue to see the success of implementing her teachings! I would recommend her to ANY business.”
– Celina M.-Office Manager, Windsor Mill, Maryland
“Dustin, I’m sure you already know this, but Ashley is a complete rockstar. Before she came, I was questioning the cost of bringing her out. From the minute she started with my team, it was evident that it was going well more than what I paid. She was professional, engaging, inspiring, motivational, commanded attention, and was able to present potentially defensive topics in a non-threatening way. It was a great day. She’s a total gem. We left with our who, what, and whens and I genuinely feel that we have things that are tangible to work on vs. a rah-rah team go b.s. crap you usually get from meetings. I just wanted to pass on to you what a great day we had. “
– Brad Chvatal
We’ve trained orthodontic teams around the country.
Is your team next?
Contact us Today!
Doctor Burleson is an Assistant Clinical Professor in the Department of Orthodontics & Dentofacial Orthopedics at the University of Missouri – Kansas City School of Dentistry. He holds additional teaching affiliations with The Children’s Mercy Hospital and Saint Luke’s Hospital Cleft Palate and Craniofacial Teams. He maintains a private practice in Kansas City, Missouri and is the director of the Leo H. Rheam Foundation for Cleft and Craniofacial Orthodontics.